Administrative Assistant / Customer Service Representative

  • California
  • The Ladders

Role Overview:

We are seeking a dynamic and highly organized Administrative Assistant / Customer Service Representative to join our team in California or Nevada. In this pivotal role, you will be the driving force behind our operational efficiency, seamlessly juggling administrative tasks while delivering exceptional customer service experiences.

Responsibilities:

Manage and organize administrative tasks, including data entry, filing, and document preparation.

Handle customer inquiries, providing prompt and helpful responses to ensure a positive experience.

Assist in scheduling appointments and coordinating meetings.

Maintain accurate records and assist in generating reports.

Collaborate with team members to ensure smooth daily operations.

Strong organizational and time management skills.

Excellent communication skills, both written and verbal.

Proficiency in Microsoft Office suite (Word, Excel, Outlook).

Customer-focused mindset with a friendly and professional demeanor.

Detail-oriented and capable of multitasking effectively.

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