Product Manager, Parts - remote

  • Grimes
  • National Carwash Solutions, Inc.
Job Description Job Description

NCS supports car wash operators who wash millions of vehicles every year. As a leading full-service fluids and systems provider to the vehicle care industry, NCS has served customers in North America for more than 50 years. The company provides comprehensive systems and aftermarket support, including service, parts, and environmentally-friendly cleaning fluids.

Job Summary:

The Product Manager, Parts at NCS has a pivotal role in leading and driving cross-functional teams to develop and grow our innovative carwash solutions, both current and future. This dynamic individual will be responsible for the strategy, roadmap, and feature definition of the NCS – Parts program platform. The Product Manager will need to be laser focused on identifying the NCS opportunity and developing a differentiated parts vision that delivers unique value and customer satisfaction experience.

Job Duties:

  • Drive the strategy and management of the emerging product category of Aftermarket Parts for NCS:
    • This includes the Go-to-Market Strategy, Pricing Plan, Life Cycle Management, Competitive Intelligence, Voice of Customer and additional product line management
  • Create and articulate a concise descriptions of each part and catalog them for review and purchase for easy customer accessibility
  • Understanding of competitive offerings to identify gaps and opportunities
  • Analyze specific parts and customer buying trends, to prioritize commonly used parts
  • Seek out and listen to Voice of the Customer (VOC) feedback and translate industry and market segment trends into business opportunities
  • Lead sales and marketing collaborative effort to develop and execute successful program solutions targeted to secure long-term customers
  • Develop strategies and tactics that drive logical win-win step-up solutions to leverage and maximize NCS – Part’s competitive advantage and market leadership
  • Provide critical support for customer-facing teams to make it easy to present and sell NCS Parts
  • Partner with the Marketing team to develop sales aids, marketing tools, field marketing activities, training and education to support NCS parts
  • Assist with any future integration activities to bring acquisitions into the NCS parts process

What You Need...

  • Bachelor degree in Engineering, Product Management or related technical field
  • Minimum of 3-5 years of professional product marketing experience
  • Ability to execute high level program and pricing strategies
  • Car Wash industry expertise with a technical understanding of integrated wash systems preferred.
  • Demonstrated problem solving and analytical competency
  • Excellent verbal and written communication skills
  • Strong MS Office suite skills, particularly PowerPoint and Excel
  • Product Roadmap and Project Management software experience a plus
  • Exceptional planning, organization, and time management skills
  • Ability to manage cross functional teams remotely
  • Ability to travel up to 25%, including overnight travel

Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.