Manager, UX Design (B2C) at Bose

  • Massachusetts
  • Black Marketers Association Of America (bmaa)
Job Description About Bose

You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello". It's in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.

About the Marketing Team

The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.

About the Role

Today, we're looking for a

Manager of UX Design, DTC

to help us develop digital experiences that resonate with the aspirations of our current and new customers. You will be curious to understand what matters most to users and want to elevate bose.com to be our greatest brand platform. You will have an opportunity to lead a growing UX team, defining the vision and strategy across the digital Bose customer journey. You will have a proven track record of design leadership and a passion for human-centered design practice. You'll have the ability to balance big experiences with the critical details that matter most. While developing and encouraging a UX/UI team to understand the value and impact of an outstanding customer experience.

The main tasks/job responsibilities are:

Provide effective leadership for a growing and maturing UX/UI teams Manage UX/UI professionals and provide coaching and mentoring for your organization Champion UX and human-centered thinking across the enterprise Define an organizational design strategy and grow a UX/UI team that delivers solutions in support of the business and technology goals Apply research and customer insight methods to understand our customers' wants and needs. Advise on optimization to remove user friction and increase engagement Provide designs for development to mature platform capability and optimize user experience, responsive behavior, and ADA compliance. Lead the approach to updating design system and oversee execution of updates Define and design intuitive experiences that deliver on the business strategies and objectives Closely collaborate with developers, PO's, content strategy, and UI/UX design Requirements

What we are looking for (Qualifications and General Skills)

Undergraduate degree in Design, Psychology, Human-Computer Interaction, Information Science, or a closely related field 7-10+ years of experience managing and mentoring UX professionals Deep expertise in UX design and user research Experience developing, curating, and updating design systems Experience synthesizing user research and customer insights. Using data to inform design, understand the platform's performance, and identify improvement opportunities. Familiarity with common research and design tools Basic understanding front end code language and coding practice Experience presenting and the ability to convey concepts and other information clearly, concisely, and compellingly. Proficient with Adobe XD, Figma, Principle, In Vision, or comparable applications

To be considered for this role, you must submit a digital portfolio detailing your UI/UX work as a team leader in the B2C/Digital Commerce/Ecommerce space. Incomplete applications will not be reviewed.

Benefits

Bose offers comprehensive benefits and highlights include: • Competitive salaries • Pension plan • Comprehensive Health insurance • Dental, Vision, Life and Disability insurance • HSA & FSA • Free On-site Parking • 401(k) plan with company match • Paid time off (including Christmas to New Year's Day) • Paid parental leave; Adoption benefit • Tuition reimbursement • On-site fitness center at the Corporate Center • 50% discount on Bose products (retail price) • Makerspace