.. received via web, email, and internal ticketing system in a timeframe consistent with department and team service levels and goals; Document information about the case, resolution, or feedback in order to help inform the strategic direction of the company; Partner with internal teams to resolve complex .. read more
[Call Center / Remote] - Anywhere in U.S. / $19 per hour / No Weekends / Medical, dental, and vision coverage / 401(k) + match / Generous PTO / Paid training - As a Customer Service Rep you'll: Resolve and input provider/client requests into tracking system according to established guidelines; Respond to inquiries received through the online customer service tools for internal employees, clients and providers with an exceptional customer service experience; Meet or exceed established standards on a consistent basis for quality, customer service, productivity and service level per department guidelines...Hiring Fast >>
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