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**Global Infrastructure Delivery Analyst**
United States of America R-CSL Behring L.L.C. **Job Description**
**Summary**
This role has accountability for the infrastructure delivery with a focus on delivery of small-medium size multi-site/global infrastructure projects. This role will work with The CSL Groups I&T Business Partners and other key stakeholders to understand their infrastructure requirements and work within the infrastructure functions to provide timely solutions from beginning to end. Ensures the I&T Infrastructure activities for global and plasma projects are coordinated to ensure proper resources and standards are satisfied.
**Main Responsibilities and Accountabilities:**
**Project Management / Solution Delivery**
Participates in Project Review Status meetings and Steering Committees as required to ensure project scope, cost, schedule and quality are in alignment. Additionally, provide leadership and oversight of other project roles when needed such as validation and design lead.
**Daily Operations**
* Meet with stakeholders on their roadmaps, projects and opportunities;
* Oversee infrastructure delivery execution for projects;
* Lead stakeholder escalations as well as initiate interaction with the business to resolve service issues while fostering key relationships;
* Ensure changes are managed and implemented in compliance with company procedures;
* Manage expectations and communications with stakeholders, Information & Technology, and Leadership;
* Review key metrics to evaluate the effectiveness and efficiency of I&T processes and improve daily operations;
**Financial Management**
Participate, as assigned, in the management of specific cost centers, in the annual budgeting process (Opex and Capex), periodic forecasting activities, on-going expense management (ensuring compliance with delegation of authority limits), project cost tracking and capital recovery process. Develop capital expenditure proposals and cost I&T projects as required
**Vendor Management**
Responsible, in conjunction with Global Sourcing when applicable) for managing the vendor relationship including; selection, negotiation, establishing service levels (SLAs), monitoring and reviewing performance and contract management
**Technical Knowledge**
Maintain a working knowledge of current technologies and best practices related to the infrastructure area.
**Qualifications:**
**Education**
Bachelors degree/Master degree or equivalent; education preferably concentrated in IT, Engineering, Business or Science; MBA desirable.
**Experience**
4+ years experience in IT Infrastructure.
Experience in successfully handling complex and unique situations.
Strong customer focus - able to meet the demands of internal and external customers.
Multi-tasking - can manage several concurrent projects and prioritize demands.
Excellent verbal and written communication skills.
Pharma/Biotech or similarly regulated environment experience desirable.
Ability to work across a range of countries and cultures.
Experience in managing complex projects
CSL will provide equal employment opportunity for all persons without discrimination on the basis of membership in a legally protected class, including race, color, religion, national origin, gender, age, veteran status, or handicap/disability.
**Certifications**
ITIL certification is desirable
Any Technical or Infrastructure certification is desirable
**QMS**
Ensure that the infrastructure team (including non-employees) are trained and complying with the appropriate regulatory guidelines (e. g. cGMP), global I&T procedures, I&T standards, I&T practices and Computer Systems Validation methodology as defined by QMS (global I&T Quality Management System) and based upon the application business function. Ensure audit findings are closed within agreed timelines.
**Strategy and Roadmap**
Work with key stakeholders to understand their vision and roadmaps. Socialize and get buy-in for improvements from key stakeholders. Influence automation of technology and processes to improve efficiencies.
Analyze and advise on the expected benefits, impacts, opportunities, etc. of any proposed initiative; Drive maturity and innovation into the operating model and insert automation/tools into all solutions; Work closely with Enterprise Architecture and Infrastructure Engineering team in the development of new solutions; Drive IT alignment with Plasma Center growth and strategy roadmaps.
CSL will provide equal employment opportunity for all persons without discrimination on the basis of membership in a legally protected class, including race, color, religion, national origin, gender, age, veteran status, or handicap/disability.
CSL is committed to ensuring that diversity and inclusion are a part of our everyday business.
****Our Benefits****
We encourage you to make your well-being a priority. Its important and so are you. Learn more about at CSL.
**About CSL Behring**CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about .
**We want CSL to reflect the world around us**As a global organisation with employees in 35+ countries, CSL embraces diversity, equity and inclusion. Learn more about at CSL.
**Do work that matters at CSL Behring!**Primary Location CSL Behring Boca Raton