.. you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair understanding of Reconstruct to effectively troubleshoot .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Healthcare benefits / Able to work 9a-6p PST - As a Client Support Rep you'll: Provide guidance, education, and solutions to clients; Live chat with clients to assist them in real time; Answer incoming calls to resolve client questions; Return voicemails; Email with clients and provide them with frequent updates; Report technical issues to the product team; Host a weekly platform training webinar; Support and assist your Fast >>
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