.. and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher certification programs, website issues, complaints, etc; Promptly and accurately address customer inquiries using various systems and resources (computer systems, published materials, and websites); .. read more
[Call Center / Remote] - Anywhere in the U.S. / Competitive pay / Medical benefits / 401K- As a Member Service Rep you'll: Advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner; Assist with inquiries regarding pharmacy issues from members, providers, and pharmacy representatives; Exceed established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance...Immediate Hire >>
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