.. variety of communication channels (e.g. phone, email, chat, fax, etc.); Provide accurate information and expertly guide people to achieve their task or goal; Address customer issues, troubleshoot, and follow-through to ensure full resolution; Create and maintain accurate and detailed records of customer .. read more
[Customer Service / Remote] Anywhere in U.S. / Up to $24 per hour / 401k match / Medical, vision, and dental / PTO - As a Customer Support Coordinator you'll: Act as a first touchpoint for customers, answering inbound questions and inquiries via phone, live chat, SMS, and email; Assist customers by processing administrative requests, such as ordering additional supplies, creating and uploading documents, and more; Provide shipping and order statuses, and process order updates; Schedule and reschedule customer appointments; Process order cancellations, returns, and warranties...Hiring Fast >>
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