Receptionist

Job Title: Receptionist
Location: San Antonio, TX
Job Type: Full-time
Job Overview:
The Receptionist is the first point of contact for visitors and callers, representing the company in a friendly and professional manner. This role involves managing front desk operations, handling inquiries, and providing administrative support to ensure the smooth functioning of the office.
Key Responsibilities:

• Front Desk Management:
  
  • Greet and welcome visitors, clients, and employees with a warm and positive attitude.
  • Answer, screen, and forward incoming phone calls and emails in a timely and courteous manner.
  • Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Administrative Support:
  
  • Assist with general office administration tasks such as data entry, filing, and document management.
  • Distribute incoming mail, packages, and correspondence, and prepare outgoing mail as needed.
  • Maintain office supplies inventory, placing orders when necessary, and managing office equipment.
• Communication:
  
  • Relay messages accurately and efficiently to the relevant team members.
  • Assist in the coordination of internal and external communication, including newsletters, announcements, and memos.
  • Support HR and administrative teams with various tasks as required.
• Customer Service:
  
  • Address inquiries and concerns from clients, visitors, and staff, providing information or directing them to the appropriate person or department.
  • Handle customer complaints or issues professionally, escalating to the appropriate parties when necessary.
• Security:
  
  • Ensure that all visitors adhere to company security protocols.
  • Monitor access to the office premises and report any security concerns to management.

Qualifications:

• High school diploma or equivalent required; associate's degree or relevant certification is a plus.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.