Head of Merchandise Support

Head of Merchandise Support Head of Merchandise Support Categories: Location: Salary: Department: MISSION STATEMENT Merchandise operation is about Planning and Developing Merchandise principles to deliver Companys sales and profit targets. ROLES ? Develop the Merchandising Principles & Procedures to keep the Commercial team running effectively and efficient. ? Develop Merchandise capability with providing solutions for CMs to manage their category. ? Tracking merchandise performance, help CMs archive commercial target. ? Design professional layout & planogram for merchandising display in existing store & NSO. ? Rely heavily on strategic planning, data analytics, and methodology development to facilitate the business process. ? Merchandise assortment management and performance evaluation. ? Work with marketing in efficient pricing. ? Cross communication with divisions for merchandise efficiency improving matters. ? Supplier performance monitoring & management. ? Lead or participate in special projects or assignments KEY RESULT AREAS ? Achievement of Commercial KPIs ? Standardize Merchandising Principle, Procedure & Documentation. ? Merchandising performance monitoring & improvement ? Cooperate with Category manager to enhance company competitive advantages through assortment ranges, sourcing strategy, and price structure. ? Evaluate market trends and working closely with buying teams to accurately forecast trends, plan stock levels, and monitor performance. ? Ensure effective working process particularly with the cross-functional teams in the companys strategic projects. ? Professional store layout & planogram. ? Merchandise assortment review & master data file maintain. ? Work with market for efficient pricing & promotion. ? Commercial strategy design for top management. ? Supplier performance evaluation & improvement. ? Ensure clear communication and understanding to Operations of any action taken that impacts on the Customer or Store. WORKING RELATIONSHIPS Internal: ? Head of merchandise dept & CMs ? Controlling ? Operations ? Marketing ? Supply Chain ? Human Resource ? Other related functions such as IT/IM, Legal, QA, etc. External: ? Suppliers/ Market Research Agency. ? Target Customers (e.g. HoReCa, Traders, Offices & Companies, Services) PEOPLE SPECIFICATIONS ? University degree above, preferably in Economics, Business Management or related subjects. ? Senior Experiences in the FMCG or Retailer/Wholesaler in merchandise/operation/ finance procedure standardization. ? Familiar with system design and planogram tools. ? Fluency in Vietnamese and English languages (both written and oral) ? Strong leadership ? Customer-focused. ? Good communication and negotiation skills. ? Self-disciplined with ability to work independently and under pressure. ? Strong analytical ability and good in data / figures. ? Abilities to use computer, office programs and database Application

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