Order Fulfillment Specialist

<b>FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.</b> <br> <br> <b>At FORTNA, we believe in fostering a workplace that isn't just a job but a movement - a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. </b> <br> <br> <b>JOB SUMMARY:</b> <br> <br>The Fulfillment Specialist coordinates with the organization's supply chain and oversees logistics in support of the order fulfillment function. Performs work under direct supervision.<br> <br> <b>RESPONSIBILITIES:</b> <br> <ul> <li>Ensures that customer orders are appropriately entered into the order management system.</li> <li>Measures product demand or prepares forecasts based on pending or historical orders and develops purchasing, inventory, or production plans to ensure that orders can be fulfilled.</li> <li>Seeks to maximize sales/revenue while minimizing cost/waste.</li> <li>May confirm details and availability of large, complex, or custom orders.</li> <li>May contact customers regarding backordered orders or orders that cannot be fulfilled.</li> <li>And other duties as assigned.</li></ul> <br> <b>Required Knowledge, Skills, Abilities:</b> <br> <ul> <li>Handles basic issues and problems, and refers more complex issues to higher-level staff.</li> <li>Possesses beginning to working knowledge of subject matter.</li> <li>Oral and written communication skills.</li> <li>Higher level computer skills.</li> <li>Mathematical skills and analytical thinking skills.</li> <li>Statistical knowledge and problem-solving skills.</li></ul> <br> <b>Education and Experience:</b> <br> <ul> <li>Bachelors Degree or 2 to 4 Years of experience in order fulfillment and inventory management.</li></ul> <br> <b>Work Environment</b>: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.<br> <br> <b>Physical Demands</b>: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<br> <br> <b>Other Relevant Information: </b> This position may require up to 10% travel to various sites.<br> <br>This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.<br> <br>It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.<img src="https://counter.adcourier.com/YmJnZW5lcmljLjk2MDkyLjEyNTI0QG1oc2dsb2JhbGNvbXAuYXBsaXRyYWsuY29t.gif">