Automotive Business Development Representative

Automotive Business Development Representative

Multi-brand corporate Business development that handles both phone and internet leads. This position is not a standard call center position that handles cold calls or spam emails. We handle leads that are requested via online sites from company sites, to third-party sites where customers are requesting more information about vehicles both new and used. Must have good phone etiquette, have a good knowledge of computers and customer service background. Automotive knowledge, automotive sales license, and bilingual are a plus but not required. This position is  NOT remote.

Description:

Business development center (BDC) representatives: Identify sales leads among new and existing customers, and maintain client relationships. They develop new business by scouting leads via the Internet, and phone. The ideal candidate is expected to be confident, have high energy, and be relatively independent. It requires great people to provide great service, which is why we invest so much time in recruiting and training our team. We believe in hiring our employees at entry-level positions and providing them with an opportunity to travel a career path within our organization. 

Duties and Responsibilities:

• Answer all incoming phone calls according to the script and schedule a sales appointment.
• Make outbound calls
• Log all customer comments.
• Contact customers to schedule and confirm appointments for Sales.
• Do follow-ups with the Sales Department
• Schedule future contact as needed.
• Keep customer information up to date.
• Generate communication according to a predetermined timeline to automatically schedule follow-up reminders for the next contact.
• Contact Customers based on current marketing initiatives.

If you are eager to join our team and feel that you could help us make a difference in the way vehicles are serviced and sold, we want to speak with you. Enjoy competitive pay, benefits, and growth opportunities. We empower our employees to make a difference and excel in the automotive industry. We will support your growth and training through several methods.

Qualifications:

• Strong computer skills needed
• Customer Service focused
• Team player attitude
• Prompt and courteous
• Excellent communication and interpersonal skills
• Professional appearance and work ethic
• Self-motivated, goal-oriented, and ability to work in a fast-paced environment

Hours:

• Morning Shift
• Day Shift
• Evening Shift
• Some weekends

Benefits:

• 401K
• Dental
• Health
• Vision
• Flexible schedule
• Paid time off

Pay:

Base salary plus commission

Work Location:

In-person