Production Support Lead

  • Woburn
  • Pozent Corporation
  • Expertise in code analysis & application development in Microsoft Stack using Visual Studio 2022/2019/2017/2010/2008 .NET Framework and .NET 6/.NET 8.
  • Expertise in Healthcare domain or in Pharmacy Solutions
  • Preferred Experience Object-Oriented Programming Language in Software Development Life Cycle (SDLC) using Microsoft.NET ASP.NET Core, C#, ASP.NET, ASP.NET MVC, Javascript, jQuery, HTML,
  • Experience in handling alerts from Observability tools like DataDog, Splunk and AppDynamics tool to track the issue
  • Knowledge in creating, deploying and managing reports using Crystal Reports.
  • Experience in Migrating web application into Azure Cloud
  • Proficiency in Project Management Methodologies like Waterfall, Agile SCRUM.
  • Extensively in Service now, Jira, Azure DevOps Board creating and using CI/DC pipeline
  • Experience in Agile Methodology and SVN, TFS and Git Version Control .
  • Highly motivated, dynamic, quick self-starter, good team player thriving on challenges and responsibilities, having excellent analytical, interpersonal and communication skills.
  • Experience in verifying issue in production and If Data issue. E.g missing data, need to check in SQL Database.
  • Experience in handling diverse Production issue joining the brig call to connect different teams.
  • Communicating stakeholders and team members to get the production issue resolved
  • Experience in managing offshore teams
  • Good Communication