.. clients through support channels such as email, live chat, and inbound and outbound phone calls; Troubleshoot event-related problems that arise; Be responsible for event changes and payment issues, ensuring that clients experience a seamless planning and experience process; Help recommend specific events .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets...Hiring Fast >>
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