Onboarding Specialist

As employees of a farmer-owned cooperative, we come to work every day trying to honor the tireless effort and care these farming families put in every day, all day, 365 days a year. Our farmer-owners tend to think in generations, with some of our farms being run by the same families for over a century. We carry this approach into our business, knowing that each and every one of us makes a difference in allowing these generational traditions to continue, taking pride in knowing that we nourish our friends, neighbors, nation, and even the world with healthy and delicious dairy products. Our products include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, Italian cheese, and ice cream mix marketed under the Upstate Farms®, Bison®, Milk for Life®, and Intense Milk® brands.

Key Duties

• Lead New Employee Onboarding Training Program
  • Coordinate onboarding schedules with HR & Hiring Manager(s)
  • Facilitate Quality, Safety, and HR Training following onboarding activity schedule
  • Evaluate learning progress / provide support / escalation when required
  • Track new employee onboarding in the Learning Management System(LMS)

• Coordinate annual compliance training for all site employees
  • Maintain annual compliance training schedule
  • Coordinate training times between department and staff
  • Track and report site progress towards annual compliance training

• Support the Site and the UNC Workforce Development team in meeting department initiatives
  • Develop learning content that supports UNC Workforce Development
  • Work with technical writers, curriculum developers, training managers
    • Design and produce mini-how-to videos
    • Develop visual aids

• Provide support for both Learning management and document management systems
  • Provide user training
  • Produce usage reports
  • Monitor system / maintain system(s) integrity

• Assist training manager in meeting site and department objectives
  • Support 3rd party workforce agencies (i.e. Veryable)
• Other duties as assigned

Key Experience

• Experience designing, developing, and delivering training material
• Experience working in food manufacturing or other highly regulated industries
• Experience using Learning Management and Document Management Systems (LMS / DMS)

Key Knowledge & Skills & Behaviors

• Strong understanding of adult learning principles and instructional design
• Excellent interpersonal communication, presentation, and facilitation skills
• OSHA, ISO22000, Code of Federal Regulations
• Ability to assess trainees for knowledge and understanding
• Ability to tailor training content to meet diverse learning needs
• Technical writing
• Customer focus
• Self awareness
• Plans and aligns
• Situational Adaptability
• Collaboration

Pay: $65,000 - $75,000/Year*

*The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.