Office Manager

  • Medina
  • Northeast Ohio Eye Surgeons
Job Description Job Description Description As an Office Manager you will manage and coordinate the operational aspects of a multi-doctor Ophthalmology practice. Our Office Managers are responsible for daily operations of the center including staff scheduling and training, patient/doctor scheduling, affiliate relations, compliance, and maintenance of equipment and facility.

Schedule
8:00am - 5:00pm, Monday through Friday
This position will oversee 3 offices 


What you will be doing
  • Supervise all aspects of specialty medical office by utilizing ethics, accountability, confidentiality, resourcefulness, critical thinking and good judgment
  • Create and nurture a positive atmosphere of continuing education, cross training, increasing responsibility and excellent patient care
  • Coordinate multiple physician schedules to monitor and manage patient flow
  • Delegate appropriate duties to staff and follow up to ensure appropriate action
  • Plan and facilitate staff motivation & education/certification in accordance with budget and published MVP policies.  Conduct regular staff meetings to ensure that all staff are properly informed
  • Quality assurance including medical record review and medical billing source document auditing to ensure proper billing and compliance with regulations
  • Respond to patient, physician, affiliate and staff concerns in a timely manner
  • Maintain safe environment through proper maintenance and repair of facility
  • Communicate with vendors for cleaning, garbage, snow removal and landscaping per MVP guidelines
  • Report any equipment or asset that cannot be repaired for replacement per capital budget
  • Ensure all employees comply with HIPAA / HITECH and published MVP policies
  • Follow Medicare guidelines with guidance from Director of Patient Accounts
  • Ensure all employees complete OSHA & safety training per MVP guidelines
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook
  • Perform various other duties as requested

What you know Required
  • High school diploma or GED
  • Professional and intentionally hard working
  • Respectful, self-aware and assertive with keen appreciation of collaborative effort
  • Skilled at learning new concepts quickly, working well under pressure and meeting deadlines
  • Able to express ideas clearly and effectively, both written and orally
  • Goal directed with ability to work independently with minimal direction
  • Able to handle confidential information appropriately 
  • Proficient computer skills including Microsoft Word and Excel

Desired
  • Associates degree

What you will receive
  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational Culture