Job Description: Essential Job Functions: Serve as lead providing guidance and direction to other Behavioral Health Technicians working same shift. Oversee daily activities of clients/patients ensuring expectations and rules are adhered to communicating pertinent behaviors to treatment team. Assist in orientation of client/patient population with regards to client rights and rules. Adhere to all medication policies and work with trained Behavioral Health Technicians to ensure all medication policies are followed. De-escalate crisis situations with direction from Assistant Residential Coordinator, Residential Coordinator, Clinical Supervisor, and/or Director. Document client activities occurring on shifts that are relevant to client’s/patients’ progress or behavior. Screen and monitor detoxification clients to ensure that safety and recovery needs are being met if applicable. Provide client transportation as needed. Assist in training/orientating/Supervising Behavioral Technicians. Facilitate Behavioral Health Technician meetings as scheduled. Assist with Staff Schedules and provide coverage for vacant shifts. Prepare or assist in preparation of all group education material. Perform the duties of a Behavioral Health Technician. Assure documentation is completed following State Regulatory/CARF standards, including all group being entered for the shift, by the end of the shift. Complete all mandatory trainings that are within the required time frame within State Regulatory/CARF Standards, obtaining 36 hours of training every 2 years. Facilitate education or recreation groups as scheduled. Complete Annual Evaluations for direct reports within designated time frame. Demonstrates interest in long term and short term goals and objectives of the company. Other duties as assigned by Clinical Supervisor, Residential Coordinator, Program Director, Vice President, or Executive Team member. Knowledge, Skills, and Abilities: Knowledge of confidentiality laws governing substance use and mental health treatment; familiarity with HIPAA /42 CFR Part II. Ability to establish rapport with client population. Skilled in multitasking, prioritizing tasks in regards to impact on programmatic functioning. Demonstrate leadership ability Ability to participate and contribute to curricula development. Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports. Experience and Education Qualifications: Graduate from an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR High School or General Equivalency Diploma and two (2) years responsible employment history. Supervisory Requirements: Provide leadership and guidance in regards to Behavioral Health Technician responsibilities. Take an active role in monitoring and identifying program issues/concerns. Effectively communicate any changes within the department to ensure implementation and practice. Reinforces team approach throughout functions and report pertinent information to immediate supervisor. Employment Requirements: Successful completion of background check including criminal record, driving record and abuse/neglect. Completion of New Hire Orientation within 30 Days of employment. All training requirements including Relias Learning within two (2) weeks of employment and annually thereafter. First Aid certification within three (3) months of beginning employment and upon renewal date. Obtain CPR certification within three (3) months of beginning employment and upon renewal date. Behavioral Management training completed within thirty (30) days of employment or first available class after start date: CPI for Residential programs Crisis Management on Relias Learning for Outpatient programs Achievement of thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1. Growth and Development form (CPRC only) within thirty (30) days of employment. Privileging and Credentialing form (CPRC only) within thirty (30) days of employment. Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned. Valid Driver’s license in state of residency with an acceptable driving record is required. Must be at least twenty-one (21) years of age to operate a company-owned vehicle. Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van. For adolescent program only: Within the first year of employment, receive training on adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management and the effect of peer pressure Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors. Preferred Family Healthcare is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees