.. how-to requests; Properly log and escalate inbound requests for billing, Sales, and other departments; Assist product development in gathering information .. Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21.63 / Comprehensive benefits - As a Client Support Specialist you'll: Handle inbound and outbound client communications via calls and emails, ensuring timely and effective responses; Develop comprehensive knowledge of Sportradar' products and services to provide accurate support and advice; Proactively identify and understand client needs, offering solutions and alternatives through meticulous research and problem-solving; Maintain high customer satisfaction, prioritizing client needs and delivering exceptional service...Hiring Fast >>
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