Medical Receptionist

  • West Bloomfield
  • Ronald S Lederman Md Pllc
Job Description Job Description

Responsibilities & Duties:

  • Greet patients and other visitors to our medical office in a friendly and inviting manner
  • Answer patient questions and provide assistance and directions when necessary
  • Field all phone calls that arrive using our general office number
  • Respond to emails that arrive using our general office email address
  • Utilize our medical office software to schedule new and follow-up appointments for our patients
  • Register new patients and update necessary records
  • Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
  • Process bills, invoices, and patient payments in office
  • Maintain confidentiality of all patient records
  • Ensure that the waiting room environment remains quiet, calm, and welcoming
  • Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner

 

Requirements & Qualifications:

  • High school diploma or equivalent
  • 1+ year(s) of experience working in a medical practice required
  • Friendly and compassionate disposition
  • Excellent organizational and time management skills
  • Strong interpersonal communication skills
  • Ability to work as part of a team and independently
  • Dedication to maintaining confidentiality of all patient records

 

Company Description We are a growing multi-specialty practice that is dedicated to providing excellent patient care and maintaining a positive, team-oriented culture for our employees. Company Description We are a growing multi-specialty practice that is dedicated to providing excellent patient care and maintaining a positive, team-oriented culture for our employees.