Field Technician / IT Facility Coordinator

Overview:

• Stable and growing organization
• Competitive weekly pay
• Professional, positive and people-centered work environment
• Fast-paced work environment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

As a Field Technician / IT Facility Coordinator you will coordinate and support a variety of technical projects related to the setup and maintenance of the IT infrastructure for Dayton Freight Lines Service Centers.

• Exercise discretion to order and track vendor services for Service Center locations, such as telecom circuit orders and cable/infrastructure
• Travel to service centers to analyze and install/move facility equipment including, but not limited to, network rack equipment, desktop/user equipment, etc.
• Utilizes independent judgment to provide technical support to end-users via Help Desk and in the field regarding diverse software and hardware systems
• Maintains proper documentation for all projects/tasks assigned to include inputting applicable records such as network users, security, and tracking inventory levels of equipment and materials
• Utilizes independent judgement to perform moderately advanced technological systems support, maintenance, and testing for proper upkeep of systems
• Troubleshoots and resolves moderately complex system hardware, software, and network failures and conflicts
• Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and / or systems
• Performs in an ethical and professional manner, adhering to all company policies and procedures
• Assists the Help Desk Supervisor with projects as assigned
• Continuously look for opportunities to improve processes

Preferred Qualifications:

• CompTIA Network+
• Microsoft Office 365 Associate

Qualifications:

• Ability to analyze and interpret data
• Ability to deploy and terminate network wiring
• Ability to provide functional direction to other technical support
• Strong interpersonal communication skills and the ability to work effectively
• Ability to self-manage and demonstrate initiative
• Ability to problem-solve using tools provided as well as online resources
• Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions

• Stable and growing organization
• Competitive weekly pay
• Professional, positive and people-centered work environment
• Fast-paced work environment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

Business analyst, IT, I.T., information technology, IT analyst, IT business analyst