Busy private medical practice looking for a dynamic individual to join our team. As part of the team, you'll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.
Qualifications
• Excellent customer service skills
• Effective verbal and written communication skills
• Demonstrate professionalism and confidentiality
• Ability to establish and maintain effective working relationships with people at all levels of the organization
• Commitment to excellence and high standards
• Detail oriented with strong follow-up initiative
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Responsibilities
• Responsible for greeting patients upon arrival, relaying incoming telephone calls to the appropriate person, and performing assigned administrative responsibilities
• Handle medical and insurance records, as well as billing and other related duties as assigned
• Manage patient communications
• Maintain a positive and professional image
• Answers incoming telephone calls in a professional manner
• Collect and post co-pays and remind patients of past due balances on the day of office visit
• Ensure patients check out as they leave the office and follow check-out procedures
• Load rooms and take comprehensive medical history. Ensure efficient office flow
• Assist providers with treatments and procedures
• Confirm patient appointments