Senior Sales Associate

  • Maryland
  • Virginia Department Of Transportation
Working Title Senior Sales Associate

Role Title Retail Specialst I - 79111

Location Frederick - 069

Job Description Location: Rutherford Crossing 159 Market Street Winchester, VA 22603 Salary $30,803 Join A Team Crafted of Virginias Top Shelf Talent!

Now seeking individuals robust of character with refreshing notes of motivation and reliability to work in one of our more than 396 retail locations across the Commonwealth. Retail Operations is VA ABCs largest division. We consider our dynamic and committed Retail Staff as one of the most important ambassadors to our Mission of generating a reliable stream of revenue for Virginia and promoting public safety through the responsible sale and regulation of alcoholic beverages. We offer an engaging blend of governmental and private-sector business environments. Virginia ABC

is a leading revenue producer for the Commonwealth and the source of future economic growth and innovation for the state. Work in a fun and spirited environment and be engaged in your community. Our values are Accountability, Service, Integrity, and Performance Excellence. VA ABC

is a Military-Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion. We offer:

Excellent work/life balance

Average work week is 40 hours

14 paid Holidays and PTO

earned every 2 weeks worked

Affordable Healthcare with employer contributions

Virginia Retirement System (VRS ) benefits

College Tuition Reimbursement program ESSENTIAL

FUNCTIONS , JOB

DUTIES

AND

RESPONSIBILITIES The incumbent will serve as Senior Sales Associate of an ABC

retail store and will have responsibilities related to the direction of operational, inventory and merchandising functions while ensuring compliance with state/legal/agency policies and operational procedures. Essential Functions, Responsibilities and Duties include:

Monitoring customer service of store staff

Investigating and resolving customer complaints

Ensuring compliance with all ABC

policies in the checking of IDs

Applying merchandising techniques

Accounting for store funds

Assisting Manager with managing inventory levels

Assisting in completing required documentation

Assisting Manager with training staff on store products, proper customer service skills and sales techniques

Assisting with establishing procedures that comply with store policies and appropriate laws

Available to work with limited or no notice

Work various shifts and weekly work schedules to include Saturdays, Sundays, some holidays and during inclement weather. On truck delivery days, Senior Sales Associates hours may be outside of normal business hours (i.e. 5:30 am) and on inventory days may work past midnight and/or other times when the store is normally closed. Minimum Qualifications

MINIMUM

QUALIFICATIONS Qualified applicants must have:

Knowledge of the principles and practices of a retail-related operation

Experience providing excellent direct customer service, making decisions, and problem-solving

Experience performing cash accounting and inventory/category management tasks

Retail management experience

Knowledge and experience utilizing personal computers and electronic point of sales

Experience working with general software (Microsoft Word and Excel) and retail-related software

Working knowledge of staffing and hiring practices including screening, interviewing and selection

The ability to work independently

The ability to maintain a high level of confidentiality

The ability to handle stressful situations

The ability to multi-task, utilize time management and organizational skills

Experience working and responding to inquiries with internal and external customers both in person and on the phone

The ability to communicate effectively with customers and employees of ABC , both orally and in writing

Must be able to lift up to 65 lbs.

Must be at least 21 years of age Preferred Qualifications

PREFERRED

QUALIFICATIONS Experience supervising employees within a retail-related environment

1 year retail store management experience

Special Requirements

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