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Working Title Senior Sales Associate
Role Title Retail Specialst I - 79111
Location Frederick - 069
Job Description Location: Rutherford Crossing 159 Market Street Winchester, VA 22603 Salary $30,803 Join A Team Crafted of Virginias Top Shelf Talent!
Now seeking individuals robust of character with refreshing notes of motivation and reliability to work in one of our more than 396 retail locations across the Commonwealth. Retail Operations is VA ABCs largest division. We consider our dynamic and committed Retail Staff as one of the most important ambassadors to our Mission of generating a reliable stream of revenue for Virginia and promoting public safety through the responsible sale and regulation of alcoholic beverages. We offer an engaging blend of governmental and private-sector business environments. Virginia ABC
is a leading revenue producer for the Commonwealth and the source of future economic growth and innovation for the state. Work in a fun and spirited environment and be engaged in your community. Our values are Accountability, Service, Integrity, and Performance Excellence. VA ABC
is a Military-Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion. We offer:
Excellent work/life balance
Average work week is 40 hours
14 paid Holidays and PTO
earned every 2 weeks worked
Affordable Healthcare with employer contributions
Virginia Retirement System (VRS ) benefits
College Tuition Reimbursement program ESSENTIAL
FUNCTIONS , JOB
DUTIES
AND
RESPONSIBILITIES The incumbent will serve as Senior Sales Associate of an ABC
retail store and will have responsibilities related to the direction of operational, inventory and merchandising functions while ensuring compliance with state/legal/agency policies and operational procedures. Essential Functions, Responsibilities and Duties include:
Monitoring customer service of store staff
Investigating and resolving customer complaints
Ensuring compliance with all ABC
policies in the checking of IDs
Applying merchandising techniques
Accounting for store funds
Assisting Manager with managing inventory levels
Assisting in completing required documentation
Assisting Manager with training staff on store products, proper customer service skills and sales techniques
Assisting with establishing procedures that comply with store policies and appropriate laws
Available to work with limited or no notice
Work various shifts and weekly work schedules to include Saturdays, Sundays, some holidays and during inclement weather. On truck delivery days, Senior Sales Associates hours may be outside of normal business hours (i.e. 5:30 am) and on inventory days may work past midnight and/or other times when the store is normally closed. Minimum Qualifications
MINIMUM
QUALIFICATIONS Qualified applicants must have:
Knowledge of the principles and practices of a retail-related operation
Experience providing excellent direct customer service, making decisions, and problem-solving
Experience performing cash accounting and inventory/category management tasks
Retail management experience
Knowledge and experience utilizing personal computers and electronic point of sales
Experience working with general software (Microsoft Word and Excel) and retail-related software
Working knowledge of staffing and hiring practices including screening, interviewing and selection
The ability to work independently
The ability to maintain a high level of confidentiality
The ability to handle stressful situations
The ability to multi-task, utilize time management and organizational skills
Experience working and responding to inquiries with internal and external customers both in person and on the phone
The ability to communicate effectively with customers and employees of ABC , both orally and in writing
Must be able to lift up to 65 lbs.
Must be at least 21 years of age Preferred Qualifications
PREFERRED
QUALIFICATIONS Experience supervising employees within a retail-related environment
1 year retail store management experience
Special Requirements
#J-18808-Ljbffr
Role Title Retail Specialst I - 79111
Location Frederick - 069
Job Description Location: Rutherford Crossing 159 Market Street Winchester, VA 22603 Salary $30,803 Join A Team Crafted of Virginias Top Shelf Talent!
Now seeking individuals robust of character with refreshing notes of motivation and reliability to work in one of our more than 396 retail locations across the Commonwealth. Retail Operations is VA ABCs largest division. We consider our dynamic and committed Retail Staff as one of the most important ambassadors to our Mission of generating a reliable stream of revenue for Virginia and promoting public safety through the responsible sale and regulation of alcoholic beverages. We offer an engaging blend of governmental and private-sector business environments. Virginia ABC
is a leading revenue producer for the Commonwealth and the source of future economic growth and innovation for the state. Work in a fun and spirited environment and be engaged in your community. Our values are Accountability, Service, Integrity, and Performance Excellence. VA ABC
is a Military-Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion. We offer:
Excellent work/life balance
Average work week is 40 hours
14 paid Holidays and PTO
earned every 2 weeks worked
Affordable Healthcare with employer contributions
Virginia Retirement System (VRS ) benefits
College Tuition Reimbursement program ESSENTIAL
FUNCTIONS , JOB
DUTIES
AND
RESPONSIBILITIES The incumbent will serve as Senior Sales Associate of an ABC
retail store and will have responsibilities related to the direction of operational, inventory and merchandising functions while ensuring compliance with state/legal/agency policies and operational procedures. Essential Functions, Responsibilities and Duties include:
Monitoring customer service of store staff
Investigating and resolving customer complaints
Ensuring compliance with all ABC
policies in the checking of IDs
Applying merchandising techniques
Accounting for store funds
Assisting Manager with managing inventory levels
Assisting in completing required documentation
Assisting Manager with training staff on store products, proper customer service skills and sales techniques
Assisting with establishing procedures that comply with store policies and appropriate laws
Available to work with limited or no notice
Work various shifts and weekly work schedules to include Saturdays, Sundays, some holidays and during inclement weather. On truck delivery days, Senior Sales Associates hours may be outside of normal business hours (i.e. 5:30 am) and on inventory days may work past midnight and/or other times when the store is normally closed. Minimum Qualifications
MINIMUM
QUALIFICATIONS Qualified applicants must have:
Knowledge of the principles and practices of a retail-related operation
Experience providing excellent direct customer service, making decisions, and problem-solving
Experience performing cash accounting and inventory/category management tasks
Retail management experience
Knowledge and experience utilizing personal computers and electronic point of sales
Experience working with general software (Microsoft Word and Excel) and retail-related software
Working knowledge of staffing and hiring practices including screening, interviewing and selection
The ability to work independently
The ability to maintain a high level of confidentiality
The ability to handle stressful situations
The ability to multi-task, utilize time management and organizational skills
Experience working and responding to inquiries with internal and external customers both in person and on the phone
The ability to communicate effectively with customers and employees of ABC , both orally and in writing
Must be able to lift up to 65 lbs.
Must be at least 21 years of age Preferred Qualifications
PREFERRED
QUALIFICATIONS Experience supervising employees within a retail-related environment
1 year retail store management experience
Special Requirements
#J-18808-Ljbffr