Customer Service Representative

  • Boston
  • Nr Consulting

Job Title: Customer Service Representative
Location: Boston, MA 02116
Position Type: Contract with Possible extension
Duration: 2+ months
Overview :
Customer Service Representative is responsible for by operating key stations by activating a typewriter-style keyboard terminal via (NDP-250) scanner for the purpose of updating into the computer.
Job Description:
Customer Service Representative is responsible for by operating key stations by activating a typewriter-style keyboard terminal via (NDP-250) scanner for the purpose of updating into the computer.
Checks for discrepancies between source documents and data for accuracy from the NDP-250 scanner.
Sort incoming mail.
nalyze and batch documents for scanning purposes.
Review problem data, checking for discrepancies, and making corrections for the batches received.
Operate general office machines such as adding machines, fax/photocopy machines, joggers, letter openers, and optical scanning machines.
ssist internal/external customers via telephone with check issues.
Manually key data and collect revenue and submit checks to the receiving teller of the department.
Maintains logs of daily activities by recording work performance.
Keep up to date reporting for purposes of archiving data into the software.