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Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
The always beautiful
Country Inn & Suites Bothell
is looking for their next sales expert to join this incredible team as a
Senior Sales Manager .
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes:
Vacation package
8 paid holidays
Excellent benefit package for fulltime employees after 60 days of employment
Starting Salary: $80,000
Key Responsibilities
Serves as authority on sales processes, contracts, sales platforms and liaison for hotel's collaboration Collaborates with all departments in deploying "Everybody Sells" strategies and deployment Participates in the development of the hotel's business strategies Participates in the development and implementation of sales strategies that support achievement of the hotel's goals: Prepares proposals and contracts that are geared to maximize profit while satisfying client needs Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards Communicates clients' requests to all departments in an effective and timely manner via group resume(s) and details Banquet Event Orders (BEOs) Solicits files on a timely basis to confirm business Delivers and sells hotel's features and benefits to meet clients' needs Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas Ability to pivot in both markets and team role pending changing economic and team dynamics Ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team and meeting planners Ensure all materials used are in accordance with brand standards Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations Exemplifies excellent written and oral communication skills with all stakeholders, including ownership and operational partners Collaborates with GM in the development and implementation of business strategies for the hotel which are aligned with RHGA's overall mission, vision values and strategies Exemplifies minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest Responsibility #1 (70%):
Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.
Responsibility #2 (20%):
Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.
Responsibility #3 (10%) : Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.
Requirements/Skills
High school diploma required, bachelor's degree preferred Minimum five years sales management experience within hotel industry Minimum two years at an upscale brand in past five years in sales management General knowledge of contract laws Experience managing owner relationships Experience managing a team Able to resolve conflicts; guests, supervisor and employee Able to collaborate effectively with other hotel employees and managers to ensure teamwork Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning Ability to travel
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify. #J-18808-Ljbffr
The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
The always beautiful
Country Inn & Suites Bothell
is looking for their next sales expert to join this incredible team as a
Senior Sales Manager .
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes:
Vacation package
8 paid holidays
Excellent benefit package for fulltime employees after 60 days of employment
Starting Salary: $80,000
Key Responsibilities
Serves as authority on sales processes, contracts, sales platforms and liaison for hotel's collaboration Collaborates with all departments in deploying "Everybody Sells" strategies and deployment Participates in the development of the hotel's business strategies Participates in the development and implementation of sales strategies that support achievement of the hotel's goals: Prepares proposals and contracts that are geared to maximize profit while satisfying client needs Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards Communicates clients' requests to all departments in an effective and timely manner via group resume(s) and details Banquet Event Orders (BEOs) Solicits files on a timely basis to confirm business Delivers and sells hotel's features and benefits to meet clients' needs Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas Ability to pivot in both markets and team role pending changing economic and team dynamics Ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team and meeting planners Ensure all materials used are in accordance with brand standards Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations Exemplifies excellent written and oral communication skills with all stakeholders, including ownership and operational partners Collaborates with GM in the development and implementation of business strategies for the hotel which are aligned with RHGA's overall mission, vision values and strategies Exemplifies minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest Responsibility #1 (70%):
Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.
Responsibility #2 (20%):
Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.
Responsibility #3 (10%) : Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.
Requirements/Skills
High school diploma required, bachelor's degree preferred Minimum five years sales management experience within hotel industry Minimum two years at an upscale brand in past five years in sales management General knowledge of contract laws Experience managing owner relationships Experience managing a team Able to resolve conflicts; guests, supervisor and employee Able to collaborate effectively with other hotel employees and managers to ensure teamwork Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning Ability to travel
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify. #J-18808-Ljbffr