.. Provide functional expertise and leadership to other associates. Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring. Job Specifications: Work requires ability to: Complete New Associate .. read more
Overview:
Sugarloaf is seeking personable and friendly people to work as sales agents in our reservations call center. A Sugarloaf Call Center Reservations Agent plays a key role in helping guests plan their Sugarloaf vacations. A Reservations Agent is expected to manage a high volume of telephone calls to assist guests in making their lodging reservations; in selecting resort packages and lift ticket options; and must also be able to respond to guest queries regarding a wide variety of additional resort offerings. If you enjoy talking to people and creative problem solving, this is the job for you! Responsibilities: Respond to a high volume of phone calls to assist guests with reservations and inquires Be knowledgeable of resort offerings and events to assist guests in their vacation planning Be able to develop knowledge of the resort and surrounding area to respond to general guest questions Be able to forward guests with complaints/concerns to supervisor for resolution Have the willingness to be trained on reservation software Qualifications:
Knowledge of industry and area preferred but not required. Prior customer service/sales preferred but not required. Willingness to learn is a must Must be able to multi task, be well organized, and be detail oriented Must be available weekends/nights/holidays Must be at least 18 years of age and have a High School Degree or GED equivalent Sugarloaf Team Member Benefits include : Free lift pass for skiing and/or riding (at Sugarloaf, Sunday River and Loon) Discounts at resort F&B and retail locations Discounted ski/snowboard lessons and rentals Access to Nordic trails and discounted equipment rentals at our Outdoor Center location Discounted passes at other Boyne and partner resorts Eligibility for end of season bonus pay (winter and summer) Eligibility for benefits such as medical/dental/vision/life insurance as well as paid time off
Sugarloaf is seeking personable and friendly people to work as sales agents in our reservations call center. A Sugarloaf Call Center Reservations Agent plays a key role in helping guests plan their Sugarloaf vacations. A Reservations Agent is expected to manage a high volume of telephone calls to assist guests in making their lodging reservations; in selecting resort packages and lift ticket options; and must also be able to respond to guest queries regarding a wide variety of additional resort offerings. If you enjoy talking to people and creative problem solving, this is the job for you! Responsibilities: Respond to a high volume of phone calls to assist guests with reservations and inquires Be knowledgeable of resort offerings and events to assist guests in their vacation planning Be able to develop knowledge of the resort and surrounding area to respond to general guest questions Be able to forward guests with complaints/concerns to supervisor for resolution Have the willingness to be trained on reservation software Qualifications:
Knowledge of industry and area preferred but not required. Prior customer service/sales preferred but not required. Willingness to learn is a must Must be able to multi task, be well organized, and be detail oriented Must be available weekends/nights/holidays Must be at least 18 years of age and have a High School Degree or GED equivalent Sugarloaf Team Member Benefits include : Free lift pass for skiing and/or riding (at Sugarloaf, Sunday River and Loon) Discounts at resort F&B and retail locations Discounted ski/snowboard lessons and rentals Access to Nordic trails and discounted equipment rentals at our Outdoor Center location Discounted passes at other Boyne and partner resorts Eligibility for end of season bonus pay (winter and summer) Eligibility for benefits such as medical/dental/vision/life insurance as well as paid time off