Administrative Specialist IV - Court Services Lead

Salary: $32.30 - $40.95 Hourly
Location : Multiple locations in King County, WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2024JF22695
Department: DJA - Judicial Administration
Division: Court Services
Opening Date: 09/05/2024
Closing Date: 9/19/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
Are you someone who enjoys learning on the fly, can adapt and make changes to solve problems and has a keen eye for detail? DJA's Court Services division is looking for an outstanding Administrative Professional who is interested in having a key role in justice system administration and management. The Court Services Division Lead is a high visibility position responsible for the daily scheduling of clerks to attend and record the proceedings of criminal and civil courts, as well as a variety of legal hearings and accurately prepare a written record of King County Superior Court events. The position requires a high level of flexibility, problem solving, and innovative strategizing.
King County is committed to equity and diversity in the workplace . In addition, the county is committed to recruiting and maintaining a quality workforce that shares our guiding principles of being: collaborative, service-oriented, results-focused, accountable, innovative, professional, fair and just.
Who we are: The Department of Judicial Administration (DJA) , also known as the Superior Court Clerk's Office, is an innovative, forward-looking agency that uses technology to help perform tasks better, more efficiently and reliably. The Clerk's Office performs a variety of services for the Court, litigants and the general public, including: management of Superior Court case records, in court staffing for proceedings and exhibit processing, management of financial services and trust funds related to superior court cases, and assisting customers obtain copies, file paperwork, and get the information they need to navigate the court process.
Our Mission: To provide professional, high-quality Superior Court record services and justice system programs, while ensuring access to justice and integrity in the process.
DJA is seeking a candidate who enjoys working on a variety of tasks, can switch gears at a moment's notice, works effectively with people from diverse backgrounds and can work independently.
WHO MAY APPLY: This position is open to all qualified King County employees and the general public.
WORK LOCATION : These positions may be based at the King County Courthouse, 516 3rd Ave, Room E609, Seattle, WA; and the Maleng Regional Justice Center located at 401 4th Ave N Room 2C, Kent, WA;
WORK SCHEDULE : This position works a 40-hour workweek, typically 7:30 am - 4:30 pm, Monday through Friday. This position is overtime eligible.
Required Materials:
King County Application form
Resume
Letter of Interest detailing your background and describing how you meet or exceed the requirements listed in this job announcement. Your letter of interest will be used to rate your writing skills.
Responses to supplemental questions are required in addition to your application.
Please note that you can attach multiple documents to your application. Your options are:
*Copy and paste one or more documents into the text resume section of the application.
*Attach multiple documents/files in the resume attachment section.
Contact information: Please direct questions about this position to Mark Gobran at . If you have questions about the recruitment process please direct those questions to Joy Fernandes at .
Job Duties
The position in this classification is responsible for a wide range of duties. Primary duties include but are not limited to:

• Manage daily courtroom schedule and assign out 70+ courts for clerk coverage as primary court scheduler
• Maintain Court Services vacation leave calendar for all courtroom staff
• Audit court minutes and exhibit discrepancies
• Maintain training matrix for clerk coverage and monitor training progress
• Training and quality oversight for staff and trainees
• Order office supplies for dual courthouse needs
• Maintain documents on internal SharePoint site
• Assist in seasonal trainings put on by Department for external customers
• Accept and process payments for CLE Registration
• Represent the Court Services section in committee work
• Report to multiple courthouse locations
• Other duties as assigned

Experience, Qualifications, Knowledge, Skills
Applicant's experience must demonstrate the following knowledge, skills and abilities or any equivalent combination of experience and education which provides the applicant with the desired knowledge, skills, and abilities required to perform the work:

• General office experience performing a variety of complex duties of moderate difficulty, in positions which involved independent judgment and extensive knowledge of policies, procedures and responsibilities of an office.
• Strong communications skills and the ability to regulate stressful situations.
• Strong effective listening and communication skills. Interpersonal and decision-making skills.
• Must have strong computer skills, including data entry and typing experience.
• Willingness to adapt and learn quickly when challenged with new tasks.
• Ability to use time management, self-direction, resources and tools to complete multiple tasks simultaneously with extreme accuracy, while establishing priorities and adapting to changes to meet deadlines.
• Ability to organize work priorities and find solutions to difficult or complex issues.
• Ability to be flexible and adapt to last minute assignment changes.
• Excellent customer service skills and the ability to maintain a professional demeanor and composure at all times.
• Demonstrated ability working with diverse cultural and socio-economic populations.
• Understanding of the importance of integrity, trust and confidentially in the legal process and accountability in the workplace.
• Knowledge of legal terminology or demonstrated ability and experience learning other professional terminology.
• Ability to develop and maintain effective working relationships with demonstrated interpersonal and decision-making skills.
• Ability to adapt to new scenarios as they present themselves in real time.

DESIRED QUALIFICATIONS: Previous experience as a Court Clerk and/or experience in a judicial environment.
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Applicants that are found to be minimally qualified will be further reviewed for competitive quality. Those applicants that possess the most competitive background in directly related experience, knowledge and training may be contacted for interviews. Professional reference checks will be conducted prior to any offer of employment.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
03
This position requires someone with strong stress management skills in the face of changing schedules, how do you manage stress when there may not be a moment to step away?
04
This position often requires complex forward planning and strategic thinking for long term planning, please provide an example where you needed to think two, three, and four steps out.
05
This position requires strong communications skills with Judges, other supervisors, and staff - as well as awareness of which conversations are appropriate at different levels. Please provide an example of when strong communication skills were used to solve a problem with multiple interested parties.
06
Training staff on new polices and procedures is a regular part of this position, please tell us how you adjust your training style to meet the needs of a diverse pool of trainees.
07
This position is highly collaborative with other sections in the Department, please provide an example of how you collaborated in a situation where you needed to maintain certain requirements for your own body of work.
Required Question