Applications Engineer

  • Jersey City
  • Eos Energy Enterprises

At Eos, we believe in great chemistry. The combination of core elements into an amazing product and the mixture of skills into a unified team. We seek the best talent to just us in our mission to bring affordable, sustainable, clean energy to all. Come change the world with us.
Responsibilities

  • The Applications Engineer supports the sales and business development teams in the development and progression of target customer relationships and opportunities to close orders while maintaining a high level of customer satisfaction.
  • Exhibit excellent product and application knowledge to align the customer's requirements with the Eos benefits of a safe, low-cost, long lasting energy storage solution for peak shifting/shaving, long duration dispatch, ancillary services, micro-grid systems and renewable firming/smoothing.
  • Analyze customers' needs and develop appropriate suggestions across each aspect of an energy storage system from the battery and BMS to inverter, transformer, system protection, and SCADA for the utility, C&I, telecom, and residential market segments.
  • Support sales account managers, the business development, and internal technical staff, prepare technical responses to customer RFQ / RFPs.
  • Ensure a successful and appropriate handover of customer orders to project management.
  • Be the liaison between customers and the Eos technical team to obtain feedback on product performance, quality, documentation, and overall customer satisfaction.
  • Foster technical champions at key accounts while being responsive, consistent, and supportive of the overall market to help convert an ever-growing pipeline into revenue.
  • Follow procedures, tools, and best practices to enable the technical pre-sales organization to scale effectively while maintaining high levels of customer satisfaction.
  • Collect and communicate regional and global industry best practices and maintain a competitive analysis for leading battery technologies and companies.
  • Assist with product manuals and data sheets as needed.
  • Ability to manage priorities and be flexible as the company experiences significant growth requiring teaming, excellent communications and individual contributions as required.
Knowledge, Skills, and Abilities
  • Technical expertise in the energy storage market space.
  • Electrical engineering background. Good understanding of different batteries technologies available in the market and their main technical/commercial differentiators.
  • Good understanding of battery storage market space, relevant customers, and different technology providers.
  • Strong and effective communication, interpersonal and analytic skills. Able to work in matrix organizations with a teamwork spirit and able to elaborate technical evaluation in energy storage applications.
  • Strong compliance culture, passioned in technical aspects, and self-motivated type of person.
  • Fluent English (written and spoken).
Education and Experience
  • Bachelor's degree in electrical engineering, related field, or equivalent experience required.
  • Masters degree preferred.
  • Minimum of 2 years of experience.
  • 5 years of experience preferred.