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You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
The Job Scope includes the entire restaurant operation, including:
- Overall guest satisfaction (complaints and low evaluation scores are taken VERY
- Food safety, preparation, and storage (following food handling procedures are
including management);
- Guest and employee safety (common sense observations - no spills, hanging tiles, or
- Overall security (ensure employees follow designated security procedures - violations
- Daily cleaning and sanitation (routine closing procedures are followed, checks of
area, replacing ceiling tiles, etc.)
- Ensuring the completion of any additional lists left by the RGM.
including everything that gets accomplished and everything that does NOT get accomplished
by their employees. They MUST provide oversight and supervision of their employees - this
is whole point behind having a Manager-In-Charge (MIC). Managers are held responsible
for what their employees do (or fail to do) during their shifts.
NECESSARY
LEADERSHIP
QUALIFICATIONS:
- Managers MUST possess the maturity and the ability to successfully guide and mentor
their teams. If their teams perform well then the manager will be recognized.
- Must possess an ability to identify and then EFFECTIVELY correct deficiencies
- A manager must be available for immediate recall during designated times by
necessary. Managers that can't be reached during designated recall periods will be
demoted or terminated.
- Managers must possess and utilize reliable transportation to work. Managers that do
- A manager must be willing and able to work all shifts and all hours that they are
terminated.
- Managers must possess a continuous cooperative attitude toward guidance and
of, other employees.
- Is punctual in reporting to work, works all scheduled hours (minimum 50 hours
- Exerts high degree of energy and drive to meet customer demands and company goals;
- Provides an exemplary example to employees of ideal company manager through good
NECESSARY
MANAGEMENT
REQUIREMENTS:
- Ensures food safety procedures are followed;
- Ensures the physical safety of employees and guests;
- Ensures store security (including making sure there are no off-duty employees or nonemployees
- Oversees employees' in the performance of their duties;
- Ensures that the store is CORE ready at all times;
- Ensure the store is FSA inspection ready at all times (dots, labels, expiration dates,
- Ensures that labor percentages remain within acceptable limits by expediting product
remaining on duty, as necessary;
- Ensures that product use percentages remain within acceptable limits by ensuring
- Performs effectively and safely in an environment where there is constant change and
- Makes appropriate decisions in a timely manner;
- Takes necessary actions to meet customer needs;
- Anticipates bottlenecks in service and acts to resolve them;
- Learns and adapts quickly;
- Consistently performs in a friendly, courteous and helpful manner toward customers,
SPECIFIC
DUTIES:
- Ensures a proper opening of the restaurant, ensuring prompt opening, quality food,
- Ensures that all subordinate employees are well groomed, clean, adhering to all
(tucked in), pants that fit properly, etc;
- Manage and guide the team, ensuring a sense of urgency in order preparation,
performers;
- Ensures product portioning remains within acceptable limits during their shift by
- Ensures that the team CONSTANTLY hustles to expedite the speed of service
urgency by the customer is the goal. The MIC should be leading this effort.
- Communicates viewpoints and concerns to fellow employees and managers in a
- Ensures proper Cash Control policies are followed, holding employees accountable for
- Ensures ALL bank deposits are correctly prepared, safe guarded and made promptly.
- Initiates required maintenance calls (equipment, building, utilities, etc) and
- Ensures TACO is opened and closed properly.
- Ensures the Shift Accountability Book is updated through-out the shift;
- Ensures the proper closing of the restaurant, ensuring the restaurant is clean and ready
secured properly);
- Inventories products and makes product orders appropriately and correctly;
- Ensures all product deliveries are stocked and labeled properly and that all stock is
- Ensures accurate and timely documentation of employee performance, coachings, and
- Provides hiring and termination recommendations of employees to RGM, as required.
- Makes (or changes) working schedules as assigned/directed.
- Restaurant security is maintained (no off-duty employees or non-employees behind the
- Ensuring that Company property and equipment is maintained (not abused or broken
- Briefing the RGM on all irregularities (i.e., broken equipment, cost over-runs, loss of
- Faxes nightly reports as required.
- Addresses customer complaints promptly, appropriately and satisfactorily during the
- Checks email at least 3 times during the shift (beginning, mid-way, end of shift) and
- Perform additional duties as assigned by supervisor(s).