Commercial CSR/Processor

Company Description Oaklane Insurance Agency is a boutique independent family owned and operated insurance agency located in Mundelein, IL. We specialize in providing risk management and insurance solutions for both business and personal needs, with a focus on contractors, manufacturing, wholesale, retail, and real estate industries. Role Description This job is open to an individual with or without insurance experience. This is a full-time on-site role for a Commercial CSR/Processor at Oaklane Insurance Agency. The Commercial CSR/Processor will be responsible for day-to-day tasks such as customer service, insurance policy processing, account management, and general support. The role requires strong attention to detail and the ability to effectively communicate with clients, insurance carriers and other team members. Qualifications Strong customer service skills Strong organizational skills Excellent communication skills Ability to multi-task Ability to support sales team Problem-solving and analytical skills Proficiency in Microsoft Office a plus Relevant insurance certifications/licenses are a plus