.. patients. Qualifications Valid RN licensures as required by state regulations. CPR certification (ACLS preferred). CRRN certification preferred. One year of experience in a rehabilitation hospital setting is preferred. The Encompass Health Way We proudly set the standard in care by leading with empathy .. read more
Who is Simplicity Credit Union?
We are today, and we've always been, a team of passionate Credit Union believers who work together to help our friends and neighbors realize their dreams. From the latest tech to keep our members in the know, wherever they may be, to an innovative branch experience, we're focused on giving people what they need, when they need it. And what you see is not all you get. The Simplicity Team supports our member experience with a culture of collaboration and creativity, a focus on the things that mean the most to us, and a healthy dose of wackiness to bring it all together. Most importantly, we love turning new friends into members of the Simplicity Family and seeing where we can go together!
Position Summary
The IT Support Specialist is responsible for providing prompt, professional, efficient, and accurate technical and administrative support to co-workers. This role is a member of the Information Technology team and will participate in the support of Simplicity's software and hardware, development projects, and maintaining the efficiency of the Simplicity network.
This position projects a positive and friendly image for the credit union through interactions with members and co-workers. This is a full-time position at our Marshfield Branch.
Pay: $54,000 - $68,000 annually
Benefits:
We are today, and we've always been, a team of passionate Credit Union believers who work together to help our friends and neighbors realize their dreams. From the latest tech to keep our members in the know, wherever they may be, to an innovative branch experience, we're focused on giving people what they need, when they need it. And what you see is not all you get. The Simplicity Team supports our member experience with a culture of collaboration and creativity, a focus on the things that mean the most to us, and a healthy dose of wackiness to bring it all together. Most importantly, we love turning new friends into members of the Simplicity Family and seeing where we can go together!
Position Summary
The IT Support Specialist is responsible for providing prompt, professional, efficient, and accurate technical and administrative support to co-workers. This role is a member of the Information Technology team and will participate in the support of Simplicity's software and hardware, development projects, and maintaining the efficiency of the Simplicity network.
This position projects a positive and friendly image for the credit union through interactions with members and co-workers. This is a full-time position at our Marshfield Branch.
- Perform "help desk" functions for co-workers by answering questions, recommending, or performing solutions, and knowing when to involve third-party vendors to address an issue in a timely manner with minimal disruption.
- Work with co-workers throughout the problem-solving process.
- Perform proper installation of IT equipment.
- Diagnose problems and fully support (install, troubleshoot, configure and repair) a variety of internal and third-party applications and hardware for workstations.
- Provide testing applications, service packs, and patches prior to company-wide release.
- Performs preventive maintenance, tests, and repairs equipment on both workstations and servers.
- Assist with various IT projects as assigned, adhering to the stated deadlines and objectives.
- Develop, maintain, and monitor procedures as they relate to IT and systems-related activities.
- Reinforce continuous collaboration and respectful communication between all departments by promoting strong, positive and productive working relationships through the commitment to the company's core values, vision and mission statements.
- Associate degree in Computer Science or a related discipline preferred.
- 2 years of experience in an IT support role with a working knowledge of Windows based desktop and server operating systems, office products, databases, and remote-control applications.
- Strong organizational skills are required to handle numerous tasks at one time and maintain a high level of productivity within the department.
- Analytical skills with strong attention to detail, ability to plan, prioritize and organize work effectively and efficiently.
- Strong customer service skills: ability to communicate users' needs with detail.
- Advanced user with Microsoft Office Suite.
- Experience with helpdesk software preferred.
- Must be friendly and able to represent the organization in a professional and positive manner.
- Service-oriented; a team player.
- Believes in own capabilities and knowledge to affect positive outcomes and even succeed where others may not and demonstrates that attitude in performing day-to-day activities.
- Self-motivated by the desire to accomplish goals and have exceptional performance; very open to receiving constructive feedback.
- Understands that change is necessary to evolve as a person and an organization, and reflects that in the context of daily work, handling change without becoming disengaged.
- Displays an on-going commitment to learning and self-improvement in areas that are job and/or organization relevant.
- Embodies the credit union's core values: Cooperation, Leadership, Integrity, Creativity and Dependability.
- Takes initiative to be involved in networking opportunities in the community.
- Generates innovative ideas, and creative solutions to challenging problems.
- Models behavior that builds inter-personal trust and personal integrity within the team.
- Offers to take additional roles or responsibilities contributing to the success of the team.
Pay: $54,000 - $68,000 annually
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Floating holiday time
- Mental health time off
- Volunteer time off
- Day shift
- Monday to Friday