IOWASTATER RESTAURANT SUPERVISOR

  • Ames
  • Gatewayames

Gateway Hotel is looking to hire a Full-Time IowaStater Restaurant Supervisor to supervise and execute successful restaurant service during assigned shift.

**Must have weekend availability.**

**Essential Functions:**

* Monitor and support server activity throughout shift

* Provide management with restaurant status, progress, and creative feedback

* Ensure completion of all server tasks while opening or closing the restaurant within scheduled shift time

* Leader in delivering the ***GATE***way service standards and exemplifying Gateway Values

* Supervise restaurant floor to ensure food quality, presentation and services are in accordance with standards

* Promote teamwork and communication between hotel departments

* Promote a fun work environment through a positive and enthusiastic attitude

* Responsible for resolving or escalating guest complaints and feedback through sharing and transparency

* Maximize productivity by working efficiently and in a timely manner

* Responsible for coordinating restaurant reservations and events completely and accurately

* Maintain inherent attention to detail, and look for ways to continually improve

* Engage staff in ongoing trainings

**Requirements:**

* High school diploma or GED

* A combined 1-2 years restaurant serving and or supervising experience or comparable customer service experience

* Ability to deliver first class customer service

* Proffessional communication skills to effectively communicate with staff, guests, and management

* Strong leadership skills

* Strong organizational and decision-making skills

* Ability to work confidently and independently

* Able to stand for long periods of time

If interested, apply online today!