Insurance Customer Service Representative

  • Lihue
  • Allstate Insurance: Yukimura E Associates
Job Description Job Description

The Customer Service position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.


Base salary of $30,000 to $42,000 a year based on experience with a chance to earn more with Bonus incentives.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Hands on Training

Office coffee and snacks

Birthday lunches


Responsibilities
  • Process customer policy change requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Provide exceptional customer service.
  • Claims follow up calls.

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Problem-Solving Capabilities.

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