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Job Description Job Description
Benefits
Responsibilities
Requirements
The Customer Service position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.
Base salary of $30,000 to $42,000 a year based on experience with a chance to earn more with Bonus incentives.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Hands on Training
Office coffee and snacks
Birthday lunches
Responsibilities
- Process customer policy change requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Provide exceptional customer service.
- Claims follow up calls.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Problem-Solving Capabilities.
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