Ward Clerk III - RTH East Lake 062

Description
LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, child welfare, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, Hernando and Hillsborough Counties.
WARD CLERK III - RTH East Lake 062
JOB SUMMARY: The Ward Clerk III Lead performs routine, non-technical clerical duties in accordance with prescribed standard operating procedures and assists, when necessary, the unit by performing behavioral technician duties.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES :

• Performs overall review of the clinical record according to standard operating procedures, notifies discipline supervisor of any deficiencies and follows correction through to completion.
• Performs clerical, including medication and lab, responsibilities in an accurate, timely and professional manner.
• Acts as a liaison between all disciplines.
• Completes other clerical duties to ensure smooth operation of the nurses' station and unit in general.
• Must demonstrate the ability to interact cooperatively with multiple disciplines and personalities.
• Take off physician orders, record on Kardex, MAR and Medication Profile form.
• Assures that work is co-signed by the nurse.
• Promptly answers the phone at the nurse's station in a professional manner and consistently follows up as needed.
• Prepares and distributes lab orders.
• Files lab results after they have been reviewed by the appropriate physician and has the physician initial the lab sheet.
• Stamp scripts for purchase at designated pharmacy for patients involved in the Indigent Drug Program.
• Order clerical supplies for staff station as needed.
• Assists the charge nurse with ensuring that necessary forms and paperwork accompany patients when being sent on outside medical appointments or transfers to the emergency room.
• Review chart checklist and communicate deficiencies to staff involved or the discipline supervisor when indicated and document.
• Breakdown of chart contents after patient's discharge is complete.
• Assures that discharge notice is sent and that all documents are present and complete.
• Prepares packets for transfer to other facilities, either within the Center or outside facilities using proper mailing system.
• Records mailing on Face Sheet and Packet Log.
• Prepares packets for State Hospital discharges.
• Copies chart prior to the day of discharge. Also, copy to the Center's State Hospital Liaison.
• Monitors accuracy and completeness of checklist for billing purposes.
• Prepares transfer slips on all transferred patients, and discharge slips on all discharged patients.
• Completes maintenance requests, obtains appropriate signatures, and assists in follow through.
• Advised the Director of Access Center/UR and/or Charge Nurse on matters concerning the efficient management of the staff station.
• Assures staff station is supplied, neat and orderly.
• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.

KNOWLEDGE AND JOB SKILLS:

• Knowledge of medical terminology is basic to this position.
• General knowledge and awareness of mental illnesses and behavioral healthcare is helpful.
• Excellent verbal and written communication skills are vital.
• Demonstrates legible handwriting and accuracy in documentation.
• Cooperative and able to develop sound working relationships with a variety of people. Demonstrates professionalism to internal and external personnel.
• Patience, dependability, well-organized and detail oriented is fundamental to satisfactory job performance.
• Must show initiative, self-direction, and be able to work autonomously.
• Able to lead Ward Clerks in a positive and professional manner.
• Copies physician orders to Kardex, MAR and Medication Profile form.
• Assures all work in this area is verified and co-signed by the nurse.
• Promptly answers the phone at the nurse's station in a professional manner and consistently follows up on any important issue/concern.
• Prepares and distributes lab orders, them files results after reviewed by medical staff. Prepares and distributes all forms necessary for the admission, transfer or discharge of clients.
• Breaks chart down and prepares discharge packets post client discharge.

EDUCATION & EXPERIENCE :

• High school diploma or equivalent required
• Minimum of One (1) year experience in medical or behavioral healthcare setting required
• Minimum of One (1) year supervisory experience required

TRAINING & DEVELOPMENT:

• Completes all requirements according to Individual Training Plan within the first six months of hire and annually.
• Other training and/or professional development may be assigned due to evolution of programs.
• Level II Background Clearance

CHECK OUT THESE GREAT BENEFITS!

• Health/Dental/Vision Insurance
• Short Term Disability
• Pension Plan
• 403(b)
• PTO (Over 4 weeks your 1st year!)
• Paid holidays
• Flexible Work Schedules
• Shift and Weekend Differentials
• Employee Discount perks and more!
• And More!

Quick Apply or through LifeStream's Website:
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.
POSITION CONTENT: This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and/or remove duties and assign other duties as necessary.