Infrastructure Engineer Staff- Data Analytics Platforms

  • San Antonio
  • Usaa

Why USAA? Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Infrastructure Engineer Staff you will be responsible for creating designs and architecture to support cross domain business capabilities for USAA. As this is an enterprise role, our internal customers include both engineers and business users across all lines of business. You will work closely with technologists from all domains and the Chief Technology Office to create architecture for data and analytics platforms and applications, including on premise, private and public cloud. You will focus on the intentional architecture and provide mentorship on emergent architecture to the technical teams. You will have hands-on experience in cloud architectures (SaaS, PaaS, IaaS) and deep interest and experience in broad enterprise platforms and cloud patterns. Responsible for creating, modifying, and maintaining infrastructure and individual system components that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Leads the design and implementation of scalable infrastructure across tech domain, creates and enforces standards for system change across a department – reserves execution for the most complex implementations, influences service delivery and maintenance tasks automation across multiple domains and influences and guides monitoring, observability, and tooling at the portfolio level Identifies and addresses production issue trends and establishes and shares troubleshooting methodologies Provides real-time complex trouble-shooting support at tech domain level for major incidents. Influence department priority of experiments with new patterns and technologies Determines engineering best practices, concepts, and patterns at the domain level Influences organizations priority of innovations and business objectives within the domain Influences the customer – serves as a trusted advisor and helps evaluate solutions and ideas for the customer Partners with key stakeholders to lead the evaluation of potential solutions Mentor and coach experienced engineers and provide business inputs and feedback to leadership. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of infrastructure experience demonstrating depth of technical understanding within multiple Discipline(s)/technology(s) to include 3 years demonstrated technical leadership experience and/or leading teams. Knowledge of emerging and/or evolution of existing technologies. Demonstrated ability to act on all phases of the technology lifecycle. 8 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Mastery of complex system and environment analysis, design, and optimization. Demonstrated experience in successfully partnering with business teams and leaders to design and manage highly available, complex, secure, enterprise infrastructure, and associated components, including servers, storage, network, and virtualized systems. database, client computing, mainframe, public cloud, Infrastructure as Code. Expert level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and advanced understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience implementing and maintaining multi-cloud technologies and solutions. What sets you apart: 5+ years of experience establishing partnerships and providing guidance with vendors for vendor applications and tools Extensive experience with impact analysis, technical assessments with CTO and identifying opportunities for system integrations Hands on experience with USAA’s deployment patterns, SRE concepts and general IT standards 5+ yrs of CI/CD pipeline automation experience 8+ years designing scalable IT infrastructure Hands on experience with platform deployments Large and small batch environment infrastructure design experience Deep understanding of public cloud infrastructure design The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230-$264,200. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an existing USAA employee, please use the internal career site in OneSource to apply. Please do not type your first and last name in all caps. Find your purpose. Join our mission. USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection ( here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.