.. troubleshooting, or method for a positive customer experience; Learn and follow all customer service procedures and policies; Strive to meet and go above personal and team targets, goals, and quotas; Aim for fast customer resolution in every interaction; Record, organize, and file customer interactions .. read more
[Customer Service / Remote] - Anywhere in U.S. / $40K per year + bonuses / Benefits - As a Call Center Rep you'll: Handle a large volume of inbound and outbound calls, email, SMS and online chat inquiries in a timely manner; Follow communication scripts and use knowledge of Neura Health's services to go off-script when necessary; Identify customer needs, research issues, resolve complaints, and provide solutions; Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team...Hiring Fast >>
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