.. Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair understanding of Reconstruct .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can improve their product; Learn the Ramp Platform inside and out to maximize effectiveness with customers; Work directly with the support lead on documentation, escalations, product updates, and communication with other teams and 3rd parties to help aid customers...Hiring Fast >>
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