.. account owners; Maintain high standards for response and resolution times, ensuring user satisfaction; Collaborate with the Support Team to share trends, insights, and improve the overall user experience; Review documentation and flag opportunities for additional internal and external, client-facing .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental, & vision / PTO / Retirement plan / Company provided laptop, monitor, and headset - As a Patient Access Call Center Rep you'll: Answer incoming calls professionally and seek to assist the patient however possible; Maintain a positive, welcoming attitude in all patient interactions; Register new patients into the EHR system; Book, cancel, and reschedule appointments; Input and update insurance information; Transfer calls to appropriate nurse advice staff when necessary; Provide training, support, and mentoring to colleagues...Hiring Fast >>
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