.. product related calls, emails and chats, both directly and through transfers from the Account Management team; Identify user needs and strive to ensure customers are proficient in eDriving tools, applying problem-solving and interpersonal skills; Conduct data entry, audits, reporting, and compliance .. read more
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Respond to customer support tickets, including answering questions and resolving issues related to existing orders; Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online; Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field; Document issues in Confluence...Hiring Fast >>
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