.. support tickets from clients and send email updates; Coordinate appointments with clients and prospects via Google Calendar; Organize documents in Google Drive and create Google spreadsheets; Attend regular check-ins and meetings with the team; Assist the episode production team when needed...Hiring .. read more
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Associate you'll: Provide exceptional customer service via phone and email, addressing inquiries, resolving complaints, and ensuring customer satisfaction; Assist customers with placing orders, tracking shipments, processing returns, and managing account information; Develop a comprehensive understanding of Zoro's products and services to effectively address customer questions; Troubleshoot and resolve customer issues promptly and efficiently, escalating complex matters to the appropriate department when necessary...Hiring Fast >>
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