.. to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. Must be willing and available to work a minimum of 20 hours per .. you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records .. read more
[Customer Support / Fully Remote] - Anywhere in U.S. / Health benefits / PTO - As a Customer Service Agent you'll: Respond to customer inquiries and requests over the phone, email and chat; Utilize tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations; Escalate and distribute customer issues to relevant departments as per guidelines; Record, review and follow-up on requests and resolutions; Investigate and research solutions; Update customer records during conversations; Meet and exceed quantitative metrics and KPIs...Hiring Fast >>
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