.. assignments is 95%. Communicates with physicians and other providers regarding documentation requirements and collaborates with Clinical Documentation Specialists on patient cases regarding documentation needs and requirements, and coding assignment accuracy. Maintains current knowledge of coding and .. read more
[Customer Support / Fully Remote] - Anywhere in U.S. / Health benefits / PTO - As a Customer Service Agent you'll: Respond to customer inquiries and requests over the phone, email and chat; Utilize tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations; Escalate and distribute customer issues to relevant departments as per guidelines; Record, review and follow-up on requests and resolutions; Investigate and research solutions; Update customer records during conversations; Meet and exceed quantitative metrics and KPIs...Hiring Fast >>
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