.. resources. Routes tasks, inbound calls to appropriate departments. Works closely with patients to complete appointment details for appointment scheduling. Manages and escalates priority issues or concerns to management. Timely notifying appropriate personnel of any scheduling changes caused by-patient .. read more
[Customer Service / Call Center / Remote] - Anywhere in U.S. / Up to $22 per hour + bonuses - As a Customer Experience Associate you'll: Conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates; Effectively communicate value proposition of Bold's technology product and program; Utilize customer service tools to document interactions and maintain member records; Prioritize and handle a high volume of work while maintaining quality interactions...Hiring Fast >>
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