.. satisfaction rate with their customers; Bring insights into how Ramp can improve their product; Learn the Ramp Platform inside and out to maximize effectiveness with customers; Work directly with the support lead on documentation, escalations, product updates, and communication with other teams and 3rd .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $62,200 per year / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established methods and escalate to other departments when necessary; Provide valuable input to improve processes and contribute to enhancing the overall customer support experience...Hiring Fast >>
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