.. them to use BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets; Maintain active records and internal coordination of each interaction .. read more
[Customer Service Rep / Fully Remote] - Mississippi Residents Welcome / Medical, Dental, & Vision Insurance / Company 401(k) Matching / Monthly Phone & Data Stipend / Paid Vacation & Sick Time Off - As a Call Center Representative, you'll: Maintain call control while providing exceptional and efficient service; Use appropriate tone of voice while conveying empathy/compassion where appropriate; Follow account specific instructions including scripted verbiage, appointment scheduling and call transfers; Notate accurate and important information; Escalate challenges appropriately; Communicate effectively and professionally...Hiring Fast >>
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