.. address concerns in a friendly and empathetic manner; Forward calls as necessary to alternate billing departments; Determine resolutions to customer issues while adhering to client rules and expectations; Follow through with all requests, which may require calling alternate parties, emailing or faxing .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Paid training - As a Call Center Rep you'll: Provide crucial support from the comfort of your home; Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records; Resolve issues efficiently through phone and electronic communication; Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach...Hiring Fast >>
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