.. and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction; Collaborate with the Support Team to share trends, insights, and improve the overall user experience; Review documentation and flag opportunities .. read more
[Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep; Schedule all (physical and phone) appointments for sales staff; Handle confidential information with sensitivity and discretion; Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks; Return calls in a Fast, pleasant, and upbeat manner...Hiring Fast >>
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