.. how-to requests; Properly log and escalate inbound requests for billing, Sales, and other departments; Assist product development in gathering information .. Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner .. read more
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live chat; Collate customer feedback and communicate this to the product team...Hiring Fast >>
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