Front Desk Receptionist / Customer Service

  • Naples
  • Volvo Cars Of Naples
Job Description Job Description

**Front Desk Receptionist**

Responsible for greeting all guests visiting the dealership, answering calls, updating, and maintaining records & assisting management with various administrative / operational functions.

KEY DUTIES & RESPONSIBILITIES:

  • Responsible for greeting all guests visiting the dealership, answering calls, updating, and maintaining records & assisting management with various administrative / operational functions.
  • Greet customers in a friendly manner making them always feel welcome.
  • Introduce customer to a sales associate or service advisor.
  • Answer phones and route calls to the appropriate person
  • Assist with inventory control, order and stock office supplies, water, coffee, etc.
  • Other duties and projects assigned by management.

SKILLS & ABILITIES:

  • This job requires a friendly, upbeat “people person”, who can multi-task in handling the flow of day-to-day dealership activities within the sales center, as well as promptly answering incoming calls with a smile in voice.
  • Computer skills are required to manage the traffic system and to assist with administrative tasks.
  • Organizational skills are required to keep inventory of marketing and office supplies.
  • Maintain a professional, polite, and friendly attitude always.
  • Interpersonal Skills to establish rapport and develop good working relationships with all levels of people both within and outside the organization.
  • Good administration skills and attention to detail
  • Ability to communicate effectively.
  • Basic computer skills
  • Ability to operate a wide range of office technology, including telephones, computers, e-mail, fax and copy machines.
  • Basic knowledge of marketing, including the ability to assist, and create events around the office.

Job Types: Full-time, Part-time

*MUST HAVE WEEKEND AVAILABILITY*

Salary: $14-16 per hour

Experience:

  • customer service: 1 year (Preferred)
  • Receptionist: 1 year (Preferred)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Team Environment:

  • Working alone and with a team

Schedule:

  • Monday - Friday
  • Weekends: AS NEEDED