Front Desk Pet Resort

Job Description Job Description Job Title: Front Desk Receptionist - Busy Pet Resort
About Us: All American Pet Resorts of North Brunswick  is a premier destination for pet owners seeking top-notch care and accommodations for their beloved dogs. Our resort offers a luxurious and fun-filled experience for furry guests of all shapes and sizes. From spacious play areas to comfortable accommodations, we pride ourselves on providing a safe and enjoyable environment where pets can thrive.

Position Overview: We are currently seeking a friendly and customer-oriented Front Desk Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in ensuring that every guest and their pet receives exceptional service from the moment they walk through our doors. This is a dynamic role that requires excellent communication skills, multitasking abilities, and a genuine love for people and dogs.
Responsibilities:

• Greet clients warmly and assist with check-in and check-out procedures for their pets.
• Answer phone calls and emails promptly, providing information about our services, rates, and availability.
• Schedule appointments and reservations for boarding, daycare, grooming, and other services using our reservation system.
• Maintain a clean and organized front desk area, including handling paperwork and processing payments accurately.
• Monitor and update pet records, ensuring that all necessary information is current and complete.
• Collaborate closely with other team members to ensure smooth operations and exceptional guest experiences.
• Assist with administrative tasks and special projects as needed to support the overall success of the resort.

Qualifications:

• Previous experience in customer service or hospitality, preferably in a pet-related environment.
• Strong interpersonal skills and a positive attitude, with the ability to interact effectively with clients and colleagues.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in computer applications, including Microsoft Office and reservation software.
• Passion for working with animals and providing outstanding care and service to pets and their owners.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive compensation based on experience.
• Opportunities for growth and advancement within the company.
• Fun and supportive work environment surrounded by adorable dogs!

If you're passionate about pets and thrive in a fast-paced, customer-focused environment, we'd love to hear from you! Join our team at All American Pet Resorts and help us create unforgettable experiences for our furry guests and their owners.


How to Apply: Please submit your resume and a brief cover letter outlining your relevant experience and why you're excited about the opportunity to join our team. We look forward to hearing from you!