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Job Description Job Description
POSITION OVERVIEW
- A full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern Virginia
- Must be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM
*POSITION REQUIREMENTS
*The successful candidate will have:
- Previous medical receptionist experience
- Knowledge of medical insurances and referrals
- Good communication skills and be courteous, reliable, and a fast learner
IF YOU MEET THE ABOVE QUALIFICATIONS, PLEASE SEND YOUR RESUME ASAP FOR CONSIDERATION.
DETAILED JOB DESCRIPTION
We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: one in Fairfax, one in Falls Church, and one in Alexandria. We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients.
A successful candidate must:
- Have exceptional customer service
- Be able to multi-task, be organized, be flexible, and be a team player
- Be able to perform basic office tasks, including, but not limited to:
- Greeting patients in a polite, prompt, professional, and helpful manner
- Checking patients in/out
- Collecting patient co-pays/unmet deductibles/balances
- Answering phones in a pleasant manner
- Dealing with patients' needs promptly
- Scheduling appointments
- Communicating effectively with the physicians, staff, and other doctor offices
- Updating patient demographics in our practice management system (CareTracker PM)
- Scanning in insurance cards and IDs in our EHR system (SRS EHR)
- Maintaining a clean work area
- Performing other office duties as needed
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